{"id":4944,"date":"2020-06-25T13:30:00","date_gmt":"2020-06-25T13:30:00","guid":{"rendered":"https:\/\/azoora.com\/blog\/?p=4944"},"modified":"2020-08-18T14:13:12","modified_gmt":"2020-08-18T14:13:12","slug":"bugherd-the-easiest-way-to-collect-and-manage-website-feedback","status":"publish","type":"post","link":"https:\/\/azoora.com\/blog\/tools\/bugherd-the-easiest-way-to-collect-and-manage-website-feedback\/","title":{"rendered":"BugHerd: The Easiest Way To Collect and Manage Website Feedback"},"content":{"rendered":"\n

Whether you work for an agency or you are a freelance web designer, developer or both, you are undoubtedly familiar with the common nightmare of getting feedback and tracking bugs and issues on your projects, especially from clients who do not possess technical skills. There are various ways that we try to get input from clients while we work on their projects, but most of them \u2013 like support tickets, long email chains, spreadsheets, or an even more frustrating combination of all of the above \u2013 do not provide the tools or centralization we need to have an effective, streamlined way to collect website feedback. In those instances we usually end up with important information we need quick access to stored in numerous different places where it can get lost, overlooked, or forgotten.<\/p>\n\n\n\n

So how can we save time, money, and anxiety when we\u2019re working on client projects and need their input? Fortunately there is a tool that is made for just such a solution! BugHerd<\/strong><\/a> takes care of all of these issues and puts them in one, simple, easy-to-access place, where you and your clients can comment on and resolve issues right on top of your website project<\/em>. As they say, it\u2019s like sticky notes on a website. What could be more intuitive?<\/p>\n\n\n\n

In this article we\u2019ll take a look at some of the key features\u00a0BugHerd\u00a0has to offer, what it takes to set up, and how you can start using\u00a0BugHerd\u00a0today. Best of all, BugHerd offers a\u00a0FREE 14-day trial<\/strong>\u00a0with no credit card required upfront, so you can take it for a test run and decide for yourself without any risk. Let\u2019s take a look!<\/p>\n\n\n\n

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Flexible setup. Install in minutes.<\/h2>\n\n\n\n

You can use\u00a0BugHerd\u00a0as a browser extension or a JavaScript snippet or both together for maximum flexibility. The browser extension takes 2 minutes to install, and you can simply copy the JS snippet into your website\u2019s code to make it work across all browsers on desktop and mobile. Once installed,\u00a0BugHerd\u00a0acts like a transparent layer on your website that only your team, and your clients, can see. Website feedback and tasks are pinned directly on the page to an element, complete with metadata like screenshots, CSS selector data, Operating System & Browser Data. Users can also annotate screenshots with design feedback if they wish, and only those who have been invited to give feedback can see the\u00a0BugHerd\u00a0sidebar when visiting the website.<\/p>\n\n\n\n

How It Works<\/h3>\n\n\n\n

Simply point & click on any element to report an issue or provide website feedback, then it is \u201cpinned\u201d directly to the website issue. Designers and developers can then access the issue and its details directly on the site, so you\u2019re not having to dig through emails or spreadsheets to find any outstanding tasks.<\/p>\n\n\n\n

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Tasks and the technical details are also sent to a Task Board (a kanban board with a customizable workflow) where they can be assigned to team members and tracked to completion. This makes\u00a0BugHerd\u00a0perfect for using with remote teams and clients to ensure everyone is on the same page.<\/p>\n\n\n\n

Imagine eliminating those emails back and forth where the client is giving website feedback and requests a change, describing where they want it on the page in such a way that you have to send them a screenshot with arrows asking, \u201cIs this what you were talking about?\u201d Instead, the client (or your team) \u201cpins\u201d their website feedback directly on the page in the\u00a0exact<\/em>\u00a0location they want to discuss! No more back and forth, and no more digging through spreadsheets or other tools trying to find something.<\/p>\n\n\n\n

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Additional Features<\/h3>\n\n\n\n